{"id":656,"date":"2026-10-12T08:39:04","date_gmt":"2026-10-12T13:39:04","guid":{"rendered":"https:\/\/realdialer.com\/help\/billing-plan-overview\/"},"modified":"2026-10-12T15:07:02","modified_gmt":"2026-10-12T20:07:02","slug":"billing-plan-overview","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/billing-and-plans\/billing-plan-overview\/","title":{"rendered":"See your plan and what it includes"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>The Plan and billing section shows the plan your account is on and exactly what the dialer allows on every call block: your line ceiling, your seats, how long recordings are kept, how many caller IDs each agent gets, and what you pay each month.<\/p>\n<h2>Where to find it<\/h2>\n<p>Your name in the top right &gt; Plan and billing. You can also go to Settings &gt; Billing &gt; Plan and billing.<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Click your name in the top right and choose <strong>Plan and billing<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-billing-plan-overview-1.webp?v=1791835620\" alt=\"Click your name in the top right and choose Plan and billing\" width=\"1440\" loading=\"lazy\" \/><figcaption>Click your name in the top right and choose Plan and billing<\/figcaption><\/figure>\n<\/li>\n<li>Read the <strong>Plan and entitlements<\/strong> list. You will see your account code, dialing lines, seats, recording retention, which RealDialer AI size is on with its AI usage, caller IDs per agent and your monthly price.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-billing-plan-overview-2.webp?v=1791835621\" alt=\"Plan and entitlements lists what your plan includes\" width=\"1440\" loading=\"lazy\" \/><figcaption>Plan and entitlements lists what your plan includes<\/figcaption><\/figure>\n<\/li>\n<li>Below the list, <strong>Change plan<\/strong> shows all three plans with your current one marked <strong>Current plan<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-billing-plan-overview-3.webp?v=1791835621\" alt=\"Change plan marks your plan Current plan\" width=\"1440\" loading=\"lazy\" \/><figcaption>Change plan marks your plan Current plan<\/figcaption><\/figure>\n<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>Everyone on the account can see this section. Only the account owner can change the plan.<\/li>\n<li>Recording retention reads <strong>2 years, Call Recording upgrade<\/strong> when that upgrade is on. Otherwise it shows the days your plan includes.<\/li>\n<li>The monthly price is per agent. With more than one seat, it shows the total and the per agent price.<\/li>\n<li>If an upgrade is on a free trial, a line under the plan says how many days are left.<\/li>\n<li>Upgrades are turned on and off from the Upgrades page, not here.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Plan and billing section shows the plan your account is on and exactly what the dialer allows on every call block: your line ceiling, your seats, how long recordings are kept, how many caller IDs each agent gets, and what you pay each month.<\/p>\n","protected":false},"featured_media":1772,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/billing","_rd_doc_source_id":"billing-plan-overview","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"The Plan and billing section shows the plan your account is on and exactly what the dialer allows on every call block: your line ceiling, your seats, how long recordings are kept, how many caller IDs each agent gets, and what you pay each month.","footnotes":""},"rd_doc_category":[31],"class_list":["post-656","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-billing-and-plans"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/656\/revisions"}],"predecessor-version":[{"id":1775,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/656\/revisions\/1775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1772"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=656"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}