{"id":662,"date":"2026-10-12T08:39:04","date_gmt":"2026-10-12T13:39:04","guid":{"rendered":"https:\/\/realdialer.com\/help\/calling-attempt-limits\/"},"modified":"2026-10-12T15:07:07","modified_gmt":"2026-10-12T20:07:07","slug":"calling-attempt-limits","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/calling-settings\/calling-attempt-limits\/","title":{"rendered":"Set how often one person is called"},"content":{"rendered":"

What it is<\/h2>\n

These dialer rules control how hard the dialer works one person: how many times a day and a week, how long they rest between calls, a lifetime ceiling, a daily dial cap for the account, and whether mobile or registry numbers are called.<\/p>\n

Where to find it<\/h2>\n

Settings > Calling > Dialer rules > How often one person is called<\/p>\n

Steps<\/h2>\n
    \n
  1. Open Settings<\/strong> and choose Dialer rules<\/strong>.<\/li>\n
  2. Scroll to How often one person is called<\/strong>.<\/li>\n
  3. Set Attempts per person per day<\/strong>, Minutes between attempts<\/strong>, Lifetime attempts per person<\/strong>, Dials a day<\/strong> and Attempts per person per week<\/strong>. Leave a box empty for no ceiling where offered.
    \n
    \"How
    How often one person is called: set the attempts per day, minutes between attempts, lifetime attempts, dials a day and attempts per week<\/figcaption><\/figure>\n<\/li>\n
  4. Choose Numbers on mobile phones<\/strong> and Numbers on the do not call registry<\/strong>.
    \n
    \"Choose
    Choose how mobile and registry numbers are handled, then press Save dialer rules<\/figcaption><\/figure>\n<\/li>\n
  5. Press Save dialer rules<\/strong>. If you loosened a limit, tick the calling terms box and press Agree and save<\/strong>.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • Defaults are 2 attempts per day, 180 minutes apart, with no weekly or lifetime ceiling. The screen recommends 3 a day and 60 minutes.<\/li>\n
    • Florida, Oklahoma and Maryland are held to 3 calls to the same person in 24 hours whatever this says.<\/li>\n
    • Once a lifetime ceiling is reached, the person retires across every list that holds them.<\/li>\n
    • Each caller ID stops at 70 dials a day, so a high daily cap needs enough numbers behind it.<\/li>\n
    • Mobile choices only skip numbers with a known line type. Numbers with none on file are never skipped.<\/li>\n
    • Registry numbers are never called by default. Allow them only if you have a business relationship or written consent for each one.<\/li>\n
    • Changes apply to your next call block, not one already running.<\/li>\n
    • Only an account owner or manager can change these.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      These dialer rules control how hard the dialer works one person: how many times a day and a week, how long they rest between calls, a lifetime ceiling, a daily dial cap for the account, and whether mobile or registry numbers are called.<\/p>\n","protected":false},"featured_media":1785,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/calling","_rd_doc_source_id":"calling-attempt-limits","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"These dialer rules control how hard the dialer works one person: how many times a day and a week, how long they rest between calls, a lifetime ceiling, a daily dial cap for the account, and whether mobile or registry numbers are called.","footnotes":""},"rd_doc_category":[20],"class_list":["post-662","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-calling-settings"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/662\/revisions"}],"predecessor-version":[{"id":1787,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/662\/revisions\/1787"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1785"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=662"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}