{"id":665,"date":"2026-10-12T08:39:04","date_gmt":"2026-10-12T13:39:04","guid":{"rendered":"https:\/\/realdialer.com\/help\/calling-click-to-dial\/"},"modified":"2026-10-12T15:07:12","modified_gmt":"2026-10-12T20:07:12","slug":"calling-click-to-dial","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/calling-settings\/calling-click-to-dial\/","title":{"rendered":"Turn on click to dial only"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>Click to dial only is for numbers with no record of consent behind them. It pins the account to preview dialing, so every call is placed by a person, one record and one click at a time.<\/p>\n<h2>Where to find it<\/h2>\n<p>Settings &gt; Compliance &gt; Click to dial<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Open <strong>Settings<\/strong> and choose <strong>Click to dial<\/strong>.<\/li>\n<li>Switch on <strong>Click to dial only<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-calling-click-to-dial-1.webp?v=1791835632\" alt=\"Settings, Compliance, Click to dial: switch on Click to dial only\" width=\"1440\" loading=\"lazy\" \/><figcaption>Settings, Compliance, Click to dial: switch on Click to dial only<\/figcaption><\/figure>\n<\/li>\n<li>Every campaign now runs in preview at one line. Switch it off the same way.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>Off by default.<\/li>\n<li>While it is on, nothing on the account can be switched to predictive: not the account default, not a campaign, not a call block.<\/li>\n<li>Campaigns that were on predictive stay on preview after you switch it off, so lifting it never hands them back to the automatic dialer on its own.<\/li>\n<li>It is not permission. Do not call, suppression and calling hours still apply.<\/li>\n<li>A single campaign can be put on click to dial only by itself. Those show under <strong>Campaigns on it by themselves<\/strong>.<\/li>\n<li>Only an account owner or manager can change the account switch.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Click to dial only is for numbers with no record of consent behind them. It pins the account to preview dialing, so every call is placed by a person, one record and one click at a time.<\/p>\n","protected":false},"featured_media":1796,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/clicktodial","_rd_doc_source_id":"calling-click-to-dial","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Click to dial only is for numbers with no record of consent behind them. It pins the account to preview dialing, so every call is placed by a person, one record and one click at a time.","footnotes":""},"rd_doc_category":[20],"class_list":["post-665","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-calling-settings"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/665\/revisions"}],"predecessor-version":[{"id":1797,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/665\/revisions\/1797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1796"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=665"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}