{"id":673,"date":"2026-10-12T08:39:05","date_gmt":"2026-10-12T13:39:05","guid":{"rendered":"https:\/\/realdialer.com\/help\/calling-result-sets\/"},"modified":"2026-10-12T15:07:18","modified_gmt":"2026-10-12T20:07:18","slug":"calling-result-sets","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/calling-settings\/calling-result-sets\/","title":{"rendered":"Create a shorter result list for a campaign"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>A result set is a shorter list of call results for one kind of calling, such as expired listings. Attach it to a campaign and the result popup only offers those results on that campaign.<\/p>\n<h2>Where to find it<\/h2>\n<p>Settings &gt; Calling &gt; Call flows &gt; Result sets<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Open <strong>Settings<\/strong>, choose <strong>Call flows<\/strong> and scroll to <strong>Result sets<\/strong>.<\/li>\n<li>Press <strong>New set<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-calling-result-sets-1.webp?v=1791835637\" alt=\"Settings, Call flows, Result sets: press New set\" width=\"1440\" loading=\"lazy\" \/><figcaption>Settings, Call flows, Result sets: press New set<\/figcaption><\/figure>\n<\/li>\n<li>Give it a <strong>Name<\/strong> and tick the results under <strong>Results this set offers<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-calling-result-sets-2.webp?v=1791835638\" alt=\"Name the set, tick the results it offers, then press Save set\" width=\"1440\" loading=\"lazy\" \/><figcaption>Name the set, tick the results it offers, then press Save set<\/figcaption><\/figure>\n<\/li>\n<li>Press <strong>Save set<\/strong>.<\/li>\n<li>Open the campaign on the Campaigns page and choose the set in <strong>Call results the agent sees<\/strong>.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>Do not call, Wrong number and Bad number are always offered, whatever the set says.<\/li>\n<li>A campaign with no set offers every result.<\/li>\n<li>Use <strong>Edit<\/strong> to change a set. Campaigns using it show the new list on the next call.<\/li>\n<li><strong>Remove<\/strong> deletes a set. Campaigns using it go back to offering every result.<\/li>\n<li>An account can have up to 40 sets.<\/li>\n<li>The popup tells the agent when it is showing a set.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A result set is a shorter list of call results for one kind of calling, such as expired listings. Attach it to a campaign and the result popup only offers those results on that campaign.<\/p>\n","protected":false},"featured_media":1812,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/results","_rd_doc_source_id":"calling-result-sets","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"A result set is a shorter list of call results for one kind of calling, such as expired listings. Attach it to a campaign and the result popup only offers those results on that campaign.","footnotes":""},"rd_doc_category":[20],"class_list":["post-673","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-calling-settings"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/673\/revisions"}],"predecessor-version":[{"id":1814,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/673\/revisions\/1814"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1812"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=673"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}