{"id":682,"date":"2026-10-12T08:39:05","date_gmt":"2026-10-12T13:39:05","guid":{"rendered":"https:\/\/realdialer.com\/help\/campaigns-dial-settings\/"},"modified":"2026-10-12T15:07:30","modified_gmt":"2026-10-12T20:07:30","slug":"campaigns-dial-settings","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/campaigns\/campaigns-dial-settings\/","title":{"rendered":"Set how a campaign dials"},"content":{"rendered":"

What it is<\/h2>\n

Each campaign follows your account’s dialer rules unless you give it something stricter. A campaign can never be looser than the account. This lets you work one audience hard and another gently.<\/p>\n

Where to find it<\/h2>\n

Campaigns > open a campaign > Settings tab.<\/p>\n

Steps<\/h2>\n
    \n
  1. Open the campaign and click the Settings<\/strong> tab.
    \n
    \"Open
    Open the campaign and click Settings<\/figcaption><\/figure>\n<\/li>\n
  2. Set Attempts a day, per person<\/strong> lower than your account allows, if you want.<\/li>\n
  3. Set Minutes between attempts<\/strong> longer than your account waits, if you want.<\/li>\n
  4. Set Dials a day on this campaign<\/strong> to cap the campaign for the day.<\/li>\n
  5. Tick Dial this campaign one line at a time<\/strong> to turn rapid fire off for this campaign only.<\/li>\n
  6. Tick Never record calls on this campaign<\/strong> if these calls should not be recorded.<\/li>\n
  7. Click Save campaign settings<\/strong>.
    \n
    \"Tick
    Tick what you need, then Save campaign settings<\/figcaption><\/figure>\n<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • Only an account owner or manager can change these. Everyone else sees them read only.<\/li>\n
    • Each field shows your account’s own number as a hint. A looser number is refused.<\/li>\n
    • A campaign at its daily ceiling stops until tomorrow.<\/li>\n
    • Follow my account instead<\/strong> clears every campaign setting and puts it back on your account rules.<\/li>\n
    • A campaign cannot turn rapid fire on, because the recorded message an abandoned call needs lives on your account.<\/li>\n
    • The pill at the top says how many settings are set on this campaign, or Following your account.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      Each campaign follows your account’s dialer rules unless you give it something stricter. A campaign can never be looser than the account. This lets you work one audience hard and another gently.<\/p>\n","protected":false},"featured_media":1839,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/campaigns","_rd_doc_source_id":"campaigns-dial-settings","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Each campaign follows your account's dialer rules unless you give it something stricter. A campaign can never be looser than the account. This lets you work one audience hard and another gently.","footnotes":""},"rd_doc_category":[17],"class_list":["post-682","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-campaigns"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/682\/revisions"}],"predecessor-version":[{"id":1841,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/682\/revisions\/1841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1839"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=682"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}