{"id":683,"date":"2026-10-12T08:39:05","date_gmt":"2026-10-12T13:39:05","guid":{"rendered":"https:\/\/realdialer.com\/help\/campaigns-edit-archive\/"},"modified":"2026-10-12T15:07:31","modified_gmt":"2026-10-12T20:07:31","slug":"campaigns-edit-archive","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/campaigns\/campaigns-edit-archive\/","title":{"rendered":"Edit, pause or archive a campaign"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>Everything about a campaign can be changed after it exists: its name, type, status, how it dials, the call results the agent sees, its goal, end date, groups and description. When a campaign is finished, you archive it. Campaigns are never deleted.<\/p>\n<h2>Where to find it<\/h2>\n<p>Campaigns &gt; open a campaign &gt; Edit or Archive.<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Open the campaign from the Campaigns page.<\/li>\n<li>Click <strong>Edit<\/strong>, change what you need, and click <strong>Save campaign<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-campaigns-edit-archive-1.webp?v=1791835650\" alt=\"Edit and Archive at the top of the campaign\" width=\"1440\" loading=\"lazy\" \/><figcaption>Edit and Archive at the top of the campaign<\/figcaption><\/figure>\n<\/li>\n<li>To pause or finish it, change <strong>Status<\/strong> to Paused or Completed in the edit form.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-campaigns-edit-archive-2.webp?v=1791835651\" alt=\"Change Status, then Save campaign\" width=\"1440\" loading=\"lazy\" \/><figcaption>Change Status, then Save campaign<\/figcaption><\/figure>\n<\/li>\n<li>To put it away, click <strong>Archive<\/strong>.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>Archived, never deleted. Everything a campaign learned is kept, so you can compare passes later. Pick Archived in the status menu on the Campaigns page to find it again.<\/li>\n<li><strong>Call results the agent sees<\/strong> lets you attach a shorter result set built on the call results screen. Do not call and the two dead number results always stay on it.<\/li>\n<li>Goals can be Dials placed, Conversations, Leads created or Appointments set. Dials, conversations and leads show a progress bar. An appointments goal is written down but not measured yet.<\/li>\n<li>Predictive is in How it dials from your first day. While click to dial only is on, every campaign still runs one record at a time.<\/li>\n<li>Only an owner or manager can hand a campaign to a different agent.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Everything about a campaign can be changed after it exists: its name, type, status, how it dials, the call results the agent sees, its goal, end date, groups and description. When a campaign is finished, you archive it. Campaigns are never deleted.<\/p>\n","protected":false},"featured_media":1842,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/campaigns","_rd_doc_source_id":"campaigns-edit-archive","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Everything about a campaign can be changed after it exists: its name, type, status, how it dials, the call results the agent sees, its goal, end date, groups and description. When a campaign is finished, you archive it. Campaigns are never deleted.","footnotes":""},"rd_doc_category":[17],"class_list":["post-683","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-campaigns"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/683\/revisions"}],"predecessor-version":[{"id":1844,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/683\/revisions\/1844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1842"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=683"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}