{"id":684,"date":"2026-10-12T08:39:05","date_gmt":"2026-10-12T13:39:05","guid":{"rendered":"https:\/\/realdialer.com\/help\/campaigns-follow-up\/"},"modified":"2026-10-12T15:07:33","modified_gmt":"2026-10-12T20:07:33","slug":"campaigns-follow-up","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/campaigns\/campaigns-follow-up\/","title":{"rendered":"Build a follow up from a finished campaign"},"content":{"rendered":"

What it is<\/h2>\n

Build a follow up keeps the people worth working from a campaign as a new list, picked by the last result each person gave on that campaign. You can also put that list straight into a new campaign. The original campaign and every call on it stay exactly as they were.<\/p>\n

Where to find it<\/h2>\n

Campaigns > open a campaign > Build a follow up.<\/p>\n

Steps<\/h2>\n
    \n
  1. Open the campaign and click Build a follow up<\/strong>.
    \n
    \"Click
    Click Build a follow up<\/figcaption><\/figure>\n<\/li>\n
  2. Under Keep the people whose last result was<\/strong>, tick the results you want. Counts show beside each.
    \n
    \"Tick
    Tick the results to keep; counts show beside each<\/figcaption><\/figure>\n<\/li>\n
  3. Tick The campaign never got to them<\/strong> if you also want the people who were never reached.<\/li>\n
  4. Name the new list.<\/li>\n
  5. Leave Put it in a new campaign<\/strong> ticked to get a matching campaign, and name it.<\/li>\n
  6. Click Build with<\/strong> the number of contacts shown.
    \n
    \"Name
    Name the list and campaign, then Build with<\/figcaption><\/figure>\n<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • Only account owners and managers can build a follow up.<\/li>\n
    • The new campaign copies the type, script, result set and dialing mode, and starts its own counters at zero.<\/li>\n
    • With a new campaign, you land on it right away. Without one, the new list is ready on the Lists page.<\/li>\n
    • Nothing is moved, reset or deleted on the original campaign.<\/li>\n
    • If nobody on the campaign has been called yet, there is nothing to build from.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      Build a follow up keeps the people worth working from a campaign as a new list, picked by the last result each person gave on that campaign. You can also put that list straight into a new campaign. The original campaign and every call on it stay exactly as they were.<\/p>\n","protected":false},"featured_media":1845,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/campaigns","_rd_doc_source_id":"campaigns-follow-up","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Build a follow up keeps the people worth working from a campaign as a new list, picked by the last result each person gave on that campaign. You can also put that list straight into a new campaign. The original campaign and every call on it stay exactly as they were.","footnotes":""},"rd_doc_category":[17],"class_list":["post-684","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-campaigns"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/684\/revisions"}],"predecessor-version":[{"id":1848,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/684\/revisions\/1848"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1845"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=684"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}