{"id":689,"date":"2026-10-12T08:39:05","date_gmt":"2026-10-12T13:39:05","guid":{"rendered":"https:\/\/realdialer.com\/help\/campaigns-what-is-a-campaign\/"},"modified":"2026-10-12T15:07:42","modified_gmt":"2026-10-12T20:07:42","slug":"campaigns-what-is-a-campaign","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/campaigns\/campaigns-what-is-a-campaign\/","title":{"rendered":"What a campaign is"},"content":{"rendered":"

What it is<\/h2>\n

A campaign is a push at an audience. It holds the lists it works, a type that says what kind of work it is (Expireds, FSBO, Sphere and so on), and everything it returned. Every calling session on the Dialer starts from a campaign.<\/p>\n

A campaign does not contain or copy a list. It points at lists, so the same list can sit in several campaigns at once and nothing is moved.<\/p>\n

Where to find it<\/h2>\n

Campaigns in the left menu.<\/p>\n

Steps<\/h2>\n
    \n
  1. Click Campaigns<\/strong> in the left menu to see every campaign on the account.
    \n
    \"Campaigns
    Campaigns in the left menu lists every campaign on the account<\/figcaption><\/figure>\n<\/li>\n
  2. Search, or filter by type and status with the menus above the table.
    \n
    \"Search,
    Search, or filter by type and status<\/figcaption><\/figure>\n<\/li>\n
  3. Click a campaign to open it. The Overview<\/strong> tab shows its results, Lists<\/strong> shows the lists it works, and Settings<\/strong> shows how it dials.
    \n
    \"Open
    Open a campaign: Overview, Lists and Settings tabs<\/figcaption><\/figure>\n<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • The table shows each campaign’s type, status, lists, contacts, dials, conversations, contact rate and agent.<\/li>\n
    • Contact rate is conversations out of dials.<\/li>\n
    • On a campaign’s Overview tab you also see Leads (records that moved into the CRM) and Times run, because a campaign can be worked again and again.<\/li>\n
    • Statuses are Draft, Active, Paused, Completed and Archived. The status menu shows everything but archived unless you pick Archived.<\/li>\n
    • The type is what the traction report groups by, so file each campaign under the work it really is.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      A campaign is a push at an audience. It holds the lists it works, a type that says what kind of work it is (Expireds, FSBO, Sphere and so on), and everything it returned. Every calling session on the Dialer starts from a campaign.<\/p>\n","protected":false},"featured_media":1864,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/campaigns","_rd_doc_source_id":"campaigns-what-is-a-campaign","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"A campaign is a push at an audience. It holds the lists it works, a type that says what kind of work it is (Expireds, FSBO, Sphere and so on), and everything it returned. Every calling session on the Dialer starts from a campaign.","footnotes":""},"rd_doc_category":[17],"class_list":["post-689","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-campaigns"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/689\/revisions"}],"predecessor-version":[{"id":1867,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/689\/revisions\/1867"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1864"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=689"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}