{"id":705,"date":"2026-10-12T08:39:06","date_gmt":"2026-10-12T13:39:06","guid":{"rendered":"https:\/\/realdialer.com\/help\/crm-call-block\/"},"modified":"2026-10-12T15:08:05","modified_gmt":"2026-10-12T20:08:05","slug":"crm-call-block","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/crm\/crm-call-block\/","title":{"rendered":"Build a call block from your contacts"},"content":{"rendered":"

What it is<\/h2>\n

Build call block turns the people in a smart list, or the contacts table as filtered right now, into a calling list your dialer can work. You can hand it straight to a campaign.<\/p>\n

Where to find it<\/h2>\n

CRM > Contacts > Build call block, or the phone icon on any card in CRM > Smart Lists.<\/p>\n

Steps<\/h2>\n
    \n
  1. Open a smart list or filter the contacts table.<\/li>\n
  2. Press Build call block<\/strong>.
    \n
    \"Filter
    Filter the table or open a smart list, then press Build call block<\/figcaption><\/figure>\n<\/li>\n
  3. Read the tally. It shows how many match, how many can be dialed, and why the rest were left out, such as no phone number or marked do not call.<\/li>\n
  4. Name the call block.<\/li>\n
  5. Pick a campaign under Add it to a campaign<\/strong>, or leave it on Not yet, just build the list.
    \n
    \"Read
    Read the tally, name it, pick a campaign, then Build call block<\/figcaption><\/figure>\n<\/li>\n
  6. Press Build call block<\/strong>, then Open campaigns<\/strong> to start dialing.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • A block with no campaign sits in your lists and nothing dials it until you attach it.<\/li>\n
    • If you built one from the same list before, press Top up the existing one<\/strong> to add only the new people without disturbing calls already made.<\/li>\n
    • Building again only ever adds people.<\/li>\n
    • Your built blocks are listed under Call blocks on the Smart Lists page, with how many new matches each has and a Refresh<\/strong> button.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

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