{"id":715,"date":"2026-10-12T08:39:06","date_gmt":"2026-10-12T13:39:06","guid":{"rendered":"https:\/\/realdialer.com\/help\/crm-email-contact\/"},"modified":"2026-10-12T15:08:21","modified_gmt":"2026-10-12T20:08:21","slug":"crm-email-contact","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/crm\/crm-email-contact\/","title":{"rendered":"See and send email to a contact"},"content":{"rendered":"

What it is<\/h2>\n

The Email tab on a contact shows every email your sequences sent to them and any they sent back. To write one email yourself, you send it from your own email app.<\/p>\n

Where to find it<\/h2>\n

Open a contact > Email button (opens the Email tab).<\/p>\n

Steps<\/h2>\n
    \n
  1. Open the contact and press Email<\/strong> at the top. The Email tab opens with the history.
    \n
    \"Press
    Press Email to open the Email tab<\/figcaption><\/figure>\n<\/li>\n
  2. To write a one off email, click their email address on the record. It opens in your own email app.
    \n
    \"Click
    Click the address to write in your own email app<\/figcaption><\/figure>\n<\/li>\n
  3. On the Property<\/strong> tab, each email address also has a Send<\/strong> button that opens your email app with a subject already filled in.
    \n
    \"On
    On Property, Send opens your email app with a subject<\/figcaption><\/figure>\n<\/li>\n
  4. To send email automatically, add an email step to a sequence and tick Send automatically<\/strong>.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • Automatic sequence emails go out from your own domain. Set that up under Settings, Integrations, Email sending.<\/li>\n
    • Sending sequence emails automatically needs the Email upgrade. Without it, an email step lands as a task with the email written out so you can send it by hand.<\/li>\n
    • An address marked Unsubscribed cannot be emailed from RealDialer.<\/li>\n
    • Bounced addresses are marked on the Property tab.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      The Email tab on a contact shows every email your sequences sent to them and any they sent back. To write one email yourself, you send it from your own email app.<\/p>\n","protected":false},"featured_media":1947,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/crm\/contacts","_rd_doc_source_id":"crm-email-contact","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"The Email tab on a contact shows every email your sequences sent to them and any they sent back. To write one email yourself, you send it from your own email app.","footnotes":""},"rd_doc_category":[19],"class_list":["post-715","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-crm"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/715\/revisions"}],"predecessor-version":[{"id":1950,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/715\/revisions\/1950"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1947"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=715"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}