{"id":742,"date":"2026-10-12T08:39:07","date_gmt":"2026-10-12T13:39:07","guid":{"rendered":"https:\/\/realdialer.com\/help\/dialer-answer-incoming-calls\/"},"modified":"2026-10-12T15:08:56","modified_gmt":"2026-10-12T20:08:56","slug":"dialer-answer-incoming-calls","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/dialer\/dialer-answer-incoming-calls\/","title":{"rendered":"Answer incoming calls in your browser"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>When someone calls one of your numbers, RealDialer rings your browser and your cell at the same time. A full screen <strong>Incoming call<\/strong> takeover shows who is calling, on any page of the app. Answer in the browser with your headset, or pick up your cell and press 1. Whichever you do first takes the call, and the other stops ringing.<\/p>\n<h2>Where to find it<\/h2>\n<p>Any page in the app, while it is open. Choose how calls ring you in Dialer settings &gt; Incoming calls.<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Keep RealDialer open in a browser tab, and have your cell verified in Dialer setup.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-dialer-answer-incoming-calls-1.webp?v=1791835735\" alt=\"Dialer settings &gt; Incoming calls: choose whether your browser and cell ring together or the browser rings first.\" width=\"1440\" loading=\"lazy\" \/><figcaption>Dialer settings &gt; Incoming calls: choose whether your browser and cell ring together or the browser rings first.<\/figcaption><\/figure>\n<\/li>\n<li>When a call comes in, the <strong>Incoming call<\/strong> screen shows the caller, the number they called and how long it has been ringing.<\/li>\n<li>To take it in the browser, press <strong>Answer<\/strong>. Allow the microphone if your browser asks. A bar then shows <strong>On the call with<\/strong> the caller.<\/li>\n<li>To take it on your cell, pick up. You hear who is calling. Press <strong>1<\/strong> to take the call.<\/li>\n<li>Press <strong>Send to voicemail<\/strong> if you cannot talk. The caller goes to your voicemail and your cell stops ringing.<\/li>\n<li>Press <strong>Open contact<\/strong> to see their record, and <strong>Hang up<\/strong> when you are done.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>The browser and cell ring together for about 25 seconds. If neither answers, the caller reaches your account voicemail box.<\/li>\n<li>Your cell&#8217;s own voicemail never takes the call. It only connects when you press 1.<\/li>\n<li>The X hides the full screen. A strip with <strong>Answer<\/strong> stays at the top while it rings.<\/li>\n<li>If the browser blocks the ring sound, press <strong>Click to enable sound<\/strong> once.<\/li>\n<li>Prefer the old way? In Dialer settings &gt; Incoming calls, pick <strong>Ring my browser first, then my cell<\/strong>. RealDialer then rings for about 20 seconds before your cell rings.<\/li>\n<li>You can also have calls ring the RealDialer iPhone app, on the same settings screen.<\/li>\n<li>It only rings in the browser if your browser is not already on a call. If it is, only your cell rings.<\/li>\n<li>Calls for a teammate show as a banner that says whose browser or phone is ringing.<\/li>\n<li>Every inbound call is listed under Inbound calls on the Numbers screen, so a missed one is easy to call back.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When someone calls one of your numbers, RealDialer rings your browser and your cell at the same time. A full screen Incoming call takeover shows who is calling, on any page of the app. Answer in the browser with your headset, or pick up your cell and press 1. Whichever you do first takes the call, a<\/p>\n","protected":false},"featured_media":2029,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/dialer","_rd_doc_source_id":"dialer-answer-incoming-calls","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"When someone calls one of your numbers back and you have RealDialer open, the call rings in your browser first. A popup shows who is calling and lets you answer right there with your headset. If you do not answer, it rings your verified cell next.","footnotes":""},"rd_doc_category":[16],"class_list":["post-742","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-dialer"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":4,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/742\/revisions"}],"predecessor-version":[{"id":2030,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/742\/revisions\/2030"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/2029"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=742"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}