{"id":754,"date":"2026-10-12T08:39:07","date_gmt":"2026-10-12T13:39:07","guid":{"rendered":"https:\/\/realdialer.com\/help\/dialer-keyboard-shortcuts\/"},"modified":"2026-10-12T15:09:07","modified_gmt":"2026-10-12T20:09:07","slug":"dialer-keyboard-shortcuts","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/dialer\/dialer-keyboard-shortcuts\/","title":{"rendered":"Keyboard shortcuts for call results"},"content":{"rendered":"

What it is<\/h2>\n

You can pick call results and run the call from the keyboard. Numbers pick the eight results on the live screen, letters pick any result in the popup, and a few keys work the call itself.<\/p>\n

Where to find it<\/h2>\n

Dialer > live session > How did it go?, and the result popup<\/p>\n

\"The
The live call screen: lines on the left, the person and their property in the middle, results and notes on the right.<\/figcaption><\/figure>\n

Steps<\/h2>\n
    \n
  1. During a call, press 1<\/strong> to 8<\/strong> to pick a result under How did it go?: 1 Appointment, 2 Lead, 3 Callback, 4 Not interested, 5 Voicemail left, 6 No answer, 7 Wrong number, 8 Do not call.<\/li>\n
  2. Press M<\/strong> to mute or unmute your microphone, and G<\/strong> when a voicemail greeting reaches you.<\/li>\n
  3. In the popup after the call, press a letter to pick a result, Enter<\/strong> to save, or Esc<\/strong> to close without saving. If the Redial button shows, press R<\/strong> to redial.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • The popup letters: A<\/strong> Appointment set, L<\/strong> Lead created, F<\/strong> Future seller, C<\/strong> Callback scheduled, B<\/strong> Buyer lead, V<\/strong> Conversation, N<\/strong> Not interested, W<\/strong> Wrong number, O<\/strong> Not the owner, H<\/strong> Hung up, M<\/strong> Voicemail left, X<\/strong> No answer, D<\/strong> Do not call.<\/li>\n
    • D<\/strong> needs a second press, D again or Enter, so one stray key can never mark someone do not call. Esc cancels.<\/li>\n
    • A result picked during the call is only pre-selected. Nothing saves until you save in the popup.<\/li>\n
    • Keys do nothing while you are typing in the Notes box or a date field.<\/li>\n
    • Keys only pick results that are on screen. If a campaign uses a shorter result set, the hidden ones have no key.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      You can pick call results and run the call from the keyboard. Numbers pick the eight results on the live screen, letters pick any result in the popup, and a few keys work the call itself.<\/p>\n","protected":false},"featured_media":1709,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/dialer","_rd_doc_source_id":"dialer-keyboard-shortcuts","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"You can pick call results and run the call from the keyboard. Numbers pick the eight results on the live screen, letters pick any result in the popup, and a few keys work the call itself.","footnotes":""},"rd_doc_category":[16],"class_list":["post-754","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-dialer"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":2,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/754\/revisions"}],"predecessor-version":[{"id":1714,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/754\/revisions\/1714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1709"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=754"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}