{"id":765,"date":"2026-10-12T08:39:07","date_gmt":"2026-10-12T13:39:07","guid":{"rendered":"https:\/\/realdialer.com\/help\/dialer-session-report\/"},"modified":"2026-10-12T15:09:09","modified_gmt":"2026-10-12T20:09:09","slug":"dialer-session-report","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/dialer\/dialer-session-report\/","title":{"rendered":"Read your session report"},"content":{"rendered":"

What it is<\/h2>\n

The moment a session ends, the Dialer shows a report of what you did: how many calls, how much talk time, who you reached and what every call ended as.<\/p>\n

Where to find it<\/h2>\n

Dialer > end a session > Your session report<\/p>\n

\"Read
Read your session report: Your report shows here.<\/figcaption><\/figure>\n

Steps<\/h2>\n
    \n
  1. End your session. The report builds on its own.<\/li>\n
  2. Read the headline, for example live answers, leads and appointments in the time you dialed.<\/li>\n
  3. Scan the cards: Attempts<\/strong>, Dial time<\/strong>, Talk time<\/strong>, Live answers<\/strong>, Conversations<\/strong>, Leads<\/strong>, Callbacks<\/strong>, Appointments<\/strong>, Voicemails<\/strong> and more.<\/li>\n
  4. Check Outcome mix<\/strong> and Dials and live answers<\/strong> to see how the session went over time.<\/li>\n
  5. Under Every call, in order<\/strong>, review each call with its caller ID, ring time, talk time, result and note.<\/li>\n
  6. Press Export CSV<\/strong> to download every call in the session with its result, note, callback, appointment and the person’s contact details. Pick One row per call<\/strong> or One row per person (latest result)<\/strong> first.<\/li>\n
  7. Press Choose next calling pass<\/strong> to start again, or View in Reports<\/strong> for the full picture.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • Answered while you were busy<\/strong> only shows when someone picked up while you were on another call. They heard your live-answer message.<\/li>\n
    • Not interested<\/strong> contacts rest 90 days, Bad \/ wrong numbers<\/strong> are retired and Do not call<\/strong> suppresses every number.<\/li>\n
    • Talk time only counts calls that reached a person. Voicemails are counted, never added to talk time.<\/li>\n
    • If the report says it is still syncing, press Retry report<\/strong>.<\/li>\n
    • Every result, recording and transcript stays on its contact and in Reports.<\/li>\n
    • Forgot to export? Reports > Export calls has your recent sessions and any date range in the same format.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      The moment a session ends, the Dialer shows a report of what you did: how many calls, how much talk time, who you reached and what every call ended as.<\/p>\n","protected":false},"featured_media":1464,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/dialer","_rd_doc_source_id":"dialer-session-report","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"The moment a session ends, the Dialer shows a report of what you did: how many calls, how much talk time, who you reached and what every call ended as.","footnotes":""},"rd_doc_category":[16],"class_list":["post-765","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-dialer"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":2,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/765\/revisions"}],"predecessor-version":[{"id":1465,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/765\/revisions\/1465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/1464"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=765"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}