{"id":766,"date":"2026-10-12T08:39:07","date_gmt":"2026-10-12T13:39:07","guid":{"rendered":"https:\/\/realdialer.com\/help\/dialer-start-session\/"},"modified":"2026-10-12T15:09:12","modified_gmt":"2026-10-12T20:09:12","slug":"dialer-start-session","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/dialer\/dialer-start-session\/","title":{"rendered":"Start a calling session"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>A calling session, also called a call block, is one sitting on the Dialer working a campaign. You build it in four steps: Audience, Connection, Preferences and Review. Then RealDialer connects your audio and waits for your approval before the first number rings.<\/p>\n<h2>Where to find it<\/h2>\n<p>Dialer &gt; Build your call block<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Open <strong>Dialer<\/strong>. Under <strong>Which campaign are you calling?<\/strong>, pick a campaign and press <strong>Continue<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-dialer-start-session-1.webp?v=1791835749\" alt=\"Under Which campaign are you calling?, pick a campaign and press Continue.\" width=\"1440\" loading=\"lazy\" \/><figcaption>Under Which campaign are you calling?, pick a campaign and press Continue.<\/figcaption><\/figure>\n<\/li>\n<li>Under <strong>Connect your audio<\/strong>, check that your audio connects through this computer and that your callback phone shows <strong>Verified<\/strong>. Press <strong>Continue<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-dialer-start-session-2.webp?v=1791835750\" alt=\"Under Connect your audio, check the browser audio and that your callback phone shows Verified.\" width=\"1440\" loading=\"lazy\" \/><figcaption>Under Connect your audio, check the browser audio and that your callback phone shows Verified.<\/figcaption><\/figure>\n<\/li>\n<li>Under <strong>Choose your lines<\/strong> (or <strong>Choose how this campaign dials<\/strong> for a preview campaign), pick your lines and press <strong>Continue<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-dialer-start-session-3.webp?v=1791835751\" alt=\"Under Choose your lines, pick how many lines to dial.\" width=\"1440\" loading=\"lazy\" \/><figcaption>Under Choose your lines, pick how many lines to dial.<\/figcaption><\/figure>\n<\/li>\n<li>On the review step, choose <strong>Continue this pass<\/strong> or <strong>Start a new pass from the beginning<\/strong>.<\/li>\n<li>Press <strong>Connect and open session<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-dialer-start-session-4.webp?v=1791835751\" alt=\"Choose the pass, then press Connect and open session.\" width=\"1440\" loading=\"lazy\" \/><figcaption>Choose the pass, then press Connect and open session.<\/figcaption><\/figure>\n<\/li>\n<li>When your audio connects, check the campaign, the first contact and the line count, then press <strong>Start auto dialer<\/strong>.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>The status pill on the review step must read <strong>All checks passed<\/strong> before the start button works. If it does not, the heading tells you what to fix.<\/li>\n<li>You can click any step at the top to go back to it.<\/li>\n<li>After your audio connects you have 3 minutes to press <strong>Start auto dialer<\/strong>. The countdown shows on screen.<\/li>\n<li>The setup screen also shows your last 24 hours: calls, people reached and appointments.<\/li>\n<li>Line limits, attempt limits and calling hours are checked again the moment you start, so a contact outside its calling window is held, not dialed.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A calling session, also called a call block, is one sitting on the Dialer working a campaign. You build it in four steps: Audience, Connection, Preferences and Review. Then RealDialer connects your audio and waits for your approval before the first number rings.<\/p>\n","protected":false},"featured_media":2064,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/dialer","_rd_doc_source_id":"dialer-start-session","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"A calling session, also called a call block, is one sitting on the Dialer working a campaign. You build it in four steps: Audience, Connection, Preferences and Review. Then RealDialer connects your audio and waits for your approval before the first number rings.","footnotes":""},"rd_doc_category":[16],"class_list":["post-766","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-dialer"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/766\/revisions"}],"predecessor-version":[{"id":2068,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/766\/revisions\/2068"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/2064"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=766"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}