{"id":809,"date":"2026-10-12T08:39:08","date_gmt":"2026-10-12T13:39:08","guid":{"rendered":"https:\/\/realdialer.com\/help\/numbers-auto-bench\/"},"modified":"2026-10-12T15:09:46","modified_gmt":"2026-10-12T20:09:46","slug":"numbers-auto-bench","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/calling-settings\/numbers-auto-bench\/","title":{"rendered":"Bench numbers automatically"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>With automatic benching on, the dialer takes a number out of rotation when its answer rate collapses compared with your other numbers. It comes back on its own after a set number of days.<\/p>\n<h2>Where to find it<\/h2>\n<p>Settings &gt; Number health. Also Numbers &gt; Number health.<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Click your name in the top right and choose <strong>Dialer settings<\/strong>, then <strong>Number health<\/strong>.<\/li>\n<li>Tick <strong>Bench a number automatically when its answer rate collapses<\/strong>.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-numbers-auto-bench-1.webp?v=1791835786\" alt=\"Settings, Number health: tick Bench a number automatically\" width=\"1440\" loading=\"lazy\" \/><figcaption>Settings, Number health: tick Bench a number automatically<\/figcaption><\/figure>\n<\/li>\n<li>The setting saves right away. Untick it to turn it off.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>A number is only benched on at least 50 of its own dials, when it is answered at less than half the rate of your other numbers.<\/li>\n<li>Never more than half your numbers are benched at once.<\/li>\n<li>An automatic bench lifts itself after 7 days.<\/li>\n<li>When you put a number back by hand, it will not be benched again automatically for a while. The row shows the date.<\/li>\n<li>With the setting off, numbers are still measured and you decide what to do.<\/li>\n<li>The limits shown on screen are the ones that apply to your account.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With automatic benching on, the dialer takes a number out of rotation when its answer rate collapses compared with your other numbers. It comes back on its own after a set number of days.<\/p>\n","protected":false},"featured_media":2148,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/numberhealth","_rd_doc_source_id":"numbers-auto-bench","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"With automatic benching on, the dialer takes a number out of rotation when its answer rate collapses compared with your other numbers. It comes back on its own after a set number of days.","footnotes":""},"rd_doc_category":[20],"class_list":["post-809","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-calling-settings"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/809\/revisions"}],"predecessor-version":[{"id":2149,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/809\/revisions\/2149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/2148"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=809"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}