{"id":811,"date":"2026-10-12T08:39:08","date_gmt":"2026-10-12T13:39:08","guid":{"rendered":"https:\/\/realdialer.com\/help\/numbers-health\/"},"modified":"2026-10-12T15:09:49","modified_gmt":"2026-10-12T20:09:49","slug":"numbers-health","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/numbers\/numbers-health\/","title":{"rendered":"Check which numbers are still being answered"},"content":{"rendered":"<h2>What it is<\/h2>\n<p>Number health compares how often each of your numbers is answered over the last 14 days against the rest of your own numbers. A number that has picked up a spam label usually shows it here first, as an answer rate well below the others.<\/p>\n<h2>Where to find it<\/h2>\n<p>Numbers &gt; Number health. Also Settings &gt; Number health.<\/p>\n<h2>Steps<\/h2>\n<ol>\n<li>Open <strong>Numbers<\/strong> and click the <strong>Number health<\/strong> tab.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-numbers-health-1.webp?v=1791835788\" alt=\"Number health tab\" width=\"1440\" loading=\"lazy\" \/><figcaption>Number health tab<\/figcaption><\/figure>\n<\/li>\n<li>Read the summary: numbers, dials in the window, answered across the pool, and benched.<\/li>\n<li>Check each row&#8217;s status: Benched, Slipping, Answering normally, or Not enough calls. The worst numbers are listed first.<\/li>\n<li>Click <strong>Day by day<\/strong> to see a number&#8217;s answer rate for each day.<br \/>\n<figure class=\"rd-shot rd-shot-howto\"><img decoding=\"async\" src=\"https:\/\/realdialer.com\/blog\/wp-content\/uploads\/2026\/10\/realdialer-help-howto-numbers-health-2.webp?v=1791835788\" alt=\"Day by day for a number&apos;s history, Bench it to take it out of rotation\" width=\"1440\" loading=\"lazy\" \/><figcaption>Day by day for a number&#039;s history, Bench it to take it out of rotation<\/figcaption><\/figure>\n<\/li>\n<li>Click <strong>Bench it<\/strong> to take a number out of rotation, or <strong>Put back<\/strong> to return it.<\/li>\n<li>Click <strong>Recheck now<\/strong> to run the check again.<\/li>\n<\/ol>\n<h2>Good to know<\/h2>\n<ul>\n<li>Only account owners and managers can see this screen.<\/li>\n<li>It is measured from your own calls only. RealDialer does not check carriers or spam databases, so it cannot tell you how a number is labeled on a phone.<\/li>\n<li>A number needs at least 50 of its own dials in the window before it gets a verdict.<\/li>\n<li>A number you bench by hand stays out until somebody puts it back.<\/li>\n<li>Days with fewer than 20 dials are greyed out in Day by day, because a rate off a few calls is noise.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Number health compares how often each of your numbers is answered over the last 14 days against the rest of your own numbers. A number that has picked up a spam label usually shows it here first, as an answer rate well below the others.<\/p>\n","protected":false},"featured_media":2153,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/numbers","_rd_doc_source_id":"numbers-health","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Number health compares how often each of your numbers is answered over the last 14 days against the rest of your own numbers. A number that has picked up a spam label usually shows it here first, as an answer rate well below the others.","footnotes":""},"rd_doc_category":[21],"class_list":["post-811","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-numbers"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/811\/revisions"}],"predecessor-version":[{"id":2155,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/811\/revisions\/2155"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/2153"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=811"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}