{"id":846,"date":"2026-10-12T08:39:09","date_gmt":"2026-10-12T13:39:09","guid":{"rendered":"https:\/\/realdialer.com\/help\/team-coach-access-upgrade\/"},"modified":"2026-10-12T15:10:25","modified_gmt":"2026-10-12T20:10:25","slug":"team-coach-access-upgrade","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/team\/team-coach-access-upgrade\/","title":{"rendered":"Coach access upgrade and revoking a coach"},"content":{"rendered":"

What it is<\/h2>\n

Coach access is the upgrade that lets a coach onto your calls. It costs $2.99 a month per agent on your plan, billed with your plan. Coaches themselves pay nothing and use coach.realdialer.com for free.<\/p>\n

Where to find it<\/h2>\n

Upgrades, for turning Coach access on. Settings > Team > Coaches, for the coaches who have access.<\/p>\n

Steps<\/h2>\n
    \n
  1. To turn it on, open Upgrades<\/strong> and add Coach access. The account owner handles billing.<\/li>\n
  2. To see who can coach you, open Coaches<\/strong>. Each coach shows who they coach, what they may do, the hours, and the end date.
    \n
    \"Settings,
    Settings, Coaches: who can coach you<\/figcaption><\/figure>\n<\/li>\n
  3. To remove a coach, press Revoke<\/strong> next to them. Access ends right away.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n
      \n
    • If Coach access is off, the Coaches page shows a note about the upgrade. Accepting a request is refused with a message asking you to turn it on under Upgrades first.<\/li>\n
    • A coach’s access ends on its own when the window you chose runs out, unless you picked Until I revoke it.<\/li>\n
    • You can revoke any day. The coach keeps nothing they were not allowed to see.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      Coach access is the upgrade that lets a coach onto your calls. It costs $2.99 a month per agent on your plan, billed with your plan. Coaches themselves pay nothing and use coach.realdialer.com for free.<\/p>\n","protected":false},"featured_media":2235,"menu_order":0,"template":"","meta":{"_rd_doc_route":"\/settings\/coaches","_rd_doc_source_id":"team-coach-access-upgrade","_rd_doc_checked":"2026-10-12","_rd_doc_meta_description":"Coach access is the upgrade that lets a coach onto your calls. It costs $2.99 a month per agent on your plan, billed with your plan. Coaches themselves pay nothing and use coach.realdialer.com for free.","footnotes":""},"rd_doc_category":[25],"class_list":["post-846","rd_doc","type-rd_doc","status-publish","has-post-thumbnail","hentry","rd_doc_category-team"],"_links":{"self":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc"}],"about":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/types\/rd_doc"}],"version-history":[{"count":3,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/846\/revisions"}],"predecessor-version":[{"id":2236,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc\/846\/revisions\/2236"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media\/2235"}],"wp:attachment":[{"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/media?parent=846"}],"wp:term":[{"taxonomy":"rd_doc_category","embeddable":true,"href":"https:\/\/realdialer.com\/blog\/wp-json\/wp\/v2\/rd_doc_category?post=846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}