{"id":848,"date":"2026-10-12T08:39:09","date_gmt":"2026-10-12T13:39:09","guid":{"rendered":"https:\/\/realdialer.com\/help\/team-disable-member\/"},"modified":"2026-10-12T15:10:27","modified_gmt":"2026-10-12T20:10:27","slug":"team-disable-member","status":"publish","type":"rd_doc","link":"https:\/\/realdialer.com\/help\/team\/team-disable-member\/","title":{"rendered":"Remove or disable a teammate"},"content":{"rendered":"

What it is<\/h2>\n

When someone leaves, you disable their seat. That frees the seat, signs them out everywhere, and stops their numbers from dialing. Their history stays on the account.<\/p>\n

Where to find it<\/h2>\n

Settings > Team > Members and seats > On the account<\/p>\n

\"Remove
Remove or disable a teammate: Disable a seat here.<\/figcaption><\/figure>\n

Steps<\/h2>\n
    \n
  1. Open Members and seats<\/strong>.<\/li>\n
  2. Find the person under On the account<\/strong>.<\/li>\n
  3. Press the block icon in their Actions<\/strong> column (Take them off the floor).<\/li>\n
  4. Read the dialog, then press Disable this seat<\/strong>. Press Keep it as it is<\/strong> to cancel.<\/li>\n
  5. To bring someone back later, press the undo icon on their row and press Enable this seat<\/strong>.<\/li>\n<\/ol>\n

    Good to know<\/h2>\n

    When you disable a seat:<\/p>\n

      \n
    • The seat goes back to your plan.<\/li>\n
    • Their numbers become unassigned and stop dialing until you give them to another caller. Calls to those numbers ring the account owner in the meantime.<\/li>\n
    • They are signed out now, on every device.<\/li>\n
    • Any invite link they still hold stops working.<\/li>\n
    • Nothing about their calls, recordings or contacts is deleted.<\/li>\n<\/ul>\n

      When you enable a seat again, it takes a seat from your plan, and is refused if the plan is full. Their numbers do not come back on their own. Assign numbers again in Outbound numbers<\/strong>.<\/p>\n

      The owner cannot be disabled, and you cannot disable yourself.<\/p>\n","protected":false},"excerpt":{"rendered":"

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