Email sending limits

What it is

Each Email upgrade size has a contact limit, a monthly email allowance and a daily cap. When a cap is reached, emails wait and send later. They are not lost.

Where to find it

Upgrades, for the sizes. Settings > Integrations > Email sending, for your domain and its status.

Steps

1. Open Upgrades to see which Email size is on and what it includes.
2. If you need more room, choose a bigger size there. The account owner handles billing.
3. Open Email sending to check your domain is verified and not paused.
   

   

Good to know

The three sizes:

• Email Starter, $19.97 a month: up to 1,500 contacts, 15,000 emails a month, 500 a day. Starts with a 14-day free trial.
• Email Growth, $39.97 a month: up to 5,000 contacts, 50,000 emails a month, 2,000 a day.
• Email Pro, $79.97 a month: up to 15,000 contacts, 150,000 emails a month, 5,000 a day.

Also:

• Emails over the daily cap wait and go out once there is room again.
• If the Email upgrade is turned off, queued emails are held, not cancelled. They resume when it is back on.
• Once your domain is verified, the Email sending page shows how many emails went out today against your domain’s daily limit. Your size’s daily cap also applies, whichever is lower.
• If Email sending is paused shows on the page, sending stopped to protect your domain’s reputation. Press Contact support to have it reviewed. Until then, email steps land as tasks.