One queue. A real answer.
RealDialer is built and supported by the people who wrote it. Send the form below and it lands in the same queue our own customers write into, with a reference number you can quote back to us. We read every message and normally reply within one business day.
Give us the email on your account and what you were doing when it went wrong. That is usually enough to fix it on the first reply.
Open the RealDialer app, tap More, then Settings, then Delete account. The screen shows exactly what is removed and what the law makes us keep before you confirm, and you type the word DELETE so it cannot happen by accident.
Because confirming signs you out for good, there is no take back button inside the app. If you change your mind, send a privacy request before the thirty days are up and we will tell you whether the removal has already run.
What is kept after a deletion has your name and your contacts stripped out of it, it is not visible anywhere in the product, and it is destroyed when its five years run out. The full rule is in section 9 of the privacy policy.
RealDialer is the software an agent uses to place calls. We do not sell contact data and we do not choose who gets called. Tell the caller to put you on their do not call list and they are required to honor it. If you would rather tell us, send the number that called you and the number that was reached and we will pass it to the account and suppress it.
Send us what you found and how to reproduce it. We will confirm receipt, tell you what we are doing about it, and we will not come after a researcher who reports in good faith and does not touch other people's data.
Include the email on your account and what you were trying to do. We would rather answer a long message once than five short ones.