Support

  1. Attach files to a support requestA screenshot often explains a problem faster than words. You can attach files when you create a support request and with any reply.
  2. Create a support requestThe Support page is where you ask RealDialer for help without leaving the app. Each request becomes a private ticket that only you and RealDialer support staff
  3. Email RealDialer supportYou can write to support@realdialer.com at any time. An email from the address on your RealDialer login becomes a support request on your account, and it shows
  4. Reply to or reopen a support requestEvery request you make is listed on the Support page with its status and reference number. You can read support's replies, answer them, and reopen a resolved re
  5. Support hours and response timesRealDialer support works business hours: 8 AM to 6 PM Central time, Monday to Friday, except holidays. You can create a request or send an email at any time, an
  6. Using the RealDialer Support chatRealDialer Support is the Support button with a headset at the bottom right of every page. It opens a panel with three tabs: Chat for questions, Help to search
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