Edit, pause or archive a campaign

Everything about a campaign can be changed after it exists: its name, type, status, how it dials, the call results the agent sees, its goal, end date, groups and description. When a campaign is finished, you archive it. Campaigns are never deleted.

Checked against the app Oct 12, 2026 Open this in RealDialer →

What it is

Everything about a campaign can be changed after it exists: its name, type, status, how it dials, the call results the agent sees, its goal, end date, groups and description. When a campaign is finished, you archive it. Campaigns are never deleted.

Where to find it

Campaigns > open a campaign > Edit or Archive.

Steps

  1. Open the campaign from the Campaigns page.
  2. Click Edit, change what you need, and click Save campaign.
    Edit and Archive at the top of the campaign
    Edit and Archive at the top of the campaign
  3. To pause or finish it, change Status to Paused or Completed in the edit form.
    Change Status, then Save campaign
    Change Status, then Save campaign
  4. To put it away, click Archive.

Good to know

  • Archived, never deleted. Everything a campaign learned is kept, so you can compare passes later. Pick Archived in the status menu on the Campaigns page to find it again.
  • Call results the agent sees lets you attach a shorter result set built on the call results screen. Do not call and the two dead number results always stay on it.
  • Goals can be Dials placed, Conversations, Leads created or Appointments set. Dials, conversations and leads show a progress bar. An appointments goal is written down but not measured yet.
  • Predictive is in How it dials from your first day. While click to dial only is on, every campaign still runs one record at a time.
  • Only an owner or manager can hand a campaign to a different agent.
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Next in Campaigns

Group and filter campaignsGroups are your own free form filing for campaigns, like a city, a price band, or who is running it. A campaign can sit in as many groups as you like. Groups shSet how a campaign dialsEach campaign follows your account's dialer rules unless you give it something stricter. A campaign can never be looser than the account. This lets you work oneWhat a campaign isA campaign is a push at an audience. It holds the lists it works, a type that says what kind of work it is (Expireds, FSBO, Sphere and so on), and everything it

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