Billing and plans

Accounts billed directly by RealDialerMost accounts pay by card on a subscription, and the owner can change the plan and upgrades in the app. Some accounts are set up and billed by RealDialer direct
Add seats for more agentsEach seat is one person who can dial on your account, and each seat is billed at your plan's per agent price. When every seat is in use, inviting another person
Cancel your subscription or delete your accountThere are two ways to end RealDialer. You can ask support to cancel your subscription, or the account owner can delete the whole workspace from the RealDialer i
Find your account codeYour account code identifies your RealDialer account. You give it to a coach who wants to coach you, and you include it when you write to support from an email
How plans and per agent pricing workRealDialer has three plans. Each one is priced per agent per month, so an account pays the plan price once for each seat it holds. Calling minutes and caller ID
Promotion codes and discountsA promotion code lowers what you pay. You enter it on the signup page before you pay, and the page shows what the code takes off before your card is charged. So
See your plan and what it includesThe Plan and billing section shows the plan your account is on and exactly what the dialer allows on every call block: your line ceiling, your seats, how long r
Upgrade or downgrade your planThe account owner can move the account to any of the three plans from the app. The change takes effect at once and the price difference is prorated to the day o
When you are billed and how proration worksYour RealDialer plan is billed monthly, starting on the day you signed up. Each paid upgrade is billed on its own, monthly from the day it was turned on. For ex
Why a downgrade is blockedEach plan allows a set number of caller IDs per agent: 10 on Foundation, 35 on Operator and 100 on Command. If any one seat holds more caller IDs than the small
Your card and payment detailsYou enter your card when you sign up, and the owner can change it any time under Plan and billing. The card form is run by Stripe, the payment company RealDiale