What it is
You can pause a session to take a break without losing your connection, hang up on just the person you are talking to, or end the whole session. Each does something different.
Where to find it
Dialer > live session > session bar, and Hang up on the person’s card

Steps
- To take a break, press Pause dialing in the session bar. Nothing new dials and your audio stays connected. Press Resume dialing to carry on.
- While you are on a call the button reads Pause after this call. Press it and the dialer pauses as soon as that call is done.
- To hang up on the person you are talking to, press Hang up under their name. Your audio stays connected and the result popup opens.
- To finish for the day, press End session in the session bar.
- Read the confirmation and press End the session, or Keep calling to stay.
Good to know
- After Save and stay on lead, the session holds on that person and the button reads Next call. Press it when you are ready to dial again.
- Ending a session hangs up your audio, cuts off anyone you are talking to and drops any number still ringing.
- Contacts not yet called stay on the list for the next pass. Results you already saved stay on their contacts.
- The call you are on gets no result unless you save one before you end.
- If a call that was already ringing is answered while you are paused, it still comes to you rather than hearing a recorded message.
- In a browser audio session, the Hang up button on the audio bar at the bottom ends the session too, after the same confirmation.
- Your session report appears as soon as the session ends.
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Next in Dialer
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