Read the pre-call brief

The person's card on the live call screen tells you who you are talking to at a glance: their name, phone and property address, the list they came from, their last result and when they were last called.

Checked against the app Oct 12, 2026 Open this in RealDialer →

What it is

The person’s card on the live call screen tells you who you are talking to at a glance: their name, phone and property address, the list they came from, their last result and when they were last called.

Where to find it

Dialer > live session > the person’s card, and the facts row on the Conversation tab

Good to know

  • The chips under the name show the list, the last result (highlighted) or First call to them, and Last called with the date.
  • On the Conversation tab, the property comes first: owner, links such as Zillow, and house facts like beds, baths, estimated value and last sale, when the records have them.
  • The facts row at the bottom of the Conversation tab shows the last result, last called, email and the person’s local time.
  • On a one line session, a short brief also shows while the number is still ringing.
  • If the record has not loaded, those details simply do not show. It never holds up a dial.
  • For the full story, open the History tab or the Contact record tab.
The live call screen: lines on the left, the person and their property in the middle, results and notes on the right
The live call screen: lines on the left, the person and their property in the middle, results and notes on the right.
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