What it is
Call my missed calls puts everyone who called one of your numbers this week and was not answered onto a list named Missed calls, then opens the Dialer on it. You return every missed call in one session instead of one at a time.
Where to find it
Overview > Missed callbacks > Call my missed calls
Steps
- On the Overview, find the Missed callbacks card.
- Press Call my missed calls. RealDialer builds the list and opens the Dialer.
On the Overview, the Missed callbacks card lists who called and was not answered. Press Call my missed calls. - Review the session and start calling as usual.
- When you are done, archive the Missed calls list in Lists if you no longer need it.
Good to know
- Pressing the button again updates the same list with anyone new. It does not make a second list.
- The Missed calls list is an ordinary list. You can open it, remove people or archive it.
- Do not call, calling hours and your attempt limits still apply.
- The card refreshes every 30 seconds, so a call you just missed shows up without reloading.
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Next in Dialer
Choose how many lines to dialLines are how many numbers the dialer rings at once on a predictive campaign. The first person to answer is connected to you and the other lines are released. MConnect your audio through the browserStep 2 of the Dialer connects your own voice to the session. You talk through the browser on this computer with a headset, so no phone line or PIN is needed. ThFill in a lead sheet during a callA lead sheet is a short form your manager writes, filled in while the person is still on the phone. The answers file against the contact and the call, and land
Still stuck? Write to support@realdialer.com, or open Support from inside RealDialer.