When you may use voicemail drops

A prerecorded message left in a voicemail box counts as a prerecorded call under federal law. For a sales call to a cell phone or a home line, that needs the person's prior express written consent. RealDialer shows this notice on every voicemail drop screen.

Checked against the app Oct 12, 2026 Open this in RealDialer →

What it is

A prerecorded message left in a voicemail box counts as a prerecorded call under federal law. For a sales call to a cell phone or a home line, that needs the person’s prior express written consent. RealDialer shows this notice on every voicemail drop screen.

Where to find it

Settings > Calling > Voicemail drop

The consent notice on the Voicemail drop screen, with its See Terms link
The consent notice on the Voicemail drop screen, with its See Terms link

Good to know

  • The notice reads: use prerecorded voicemail drops only with contacts who gave written consent. Cold calls require a live voice.
  • If you are calling cold lists, talk live. Leave your own spoken message on a live call rather than a drop.
  • You, as the caller, are responsible for having consent. The voicemail drop section of the RealDialer terms at realdialer.com/terms explains this in full; the See Terms link opens it.
  • Click to dial only and other settings do not make a drop lawful. They change how calls are placed, not whether you have consent.
  • This is not legal advice. Check the rules that apply to you and the people you call.
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